As social activities gradually return to normal, the Food and Beverage industry appears to be facing a slower recovery progress due to a shortage of manpower.
This shortage may be attributed to the long working hours and demanding nature of the industry, making it challenging to attract young people to join. As a result, the situation of "having jobs but no one to fill them" has been worsening.
To address the shortage of manpower, many restaurants are turning to technology as a solution, and a comprehensive F&B solution has become one of the most essential parts of the restaurant industry, as it enables businesses to operate more efficiently and effectively.
Mobile Ordering System
The Mobile Ordering System offers several advantages, the biggest of which is reducing the need for manpower in restaurants. In traditional ordering, waiters manually take orders from customers, which can be time-consuming and prone to errors.
However, with the Mobile Ordering System, customers can simply use their mobile devices to scan a barcode and place their orders online. The system can also display their special offers, such as promotions or special deals, in a prominent place to attract customers.
Furthermore, the system can serve as a communication tool between restaurants and customers. Customers can input special instructions or requirements, such as food allergies, directly into the system to notify the restaurant.
By automating the ordering process and providing a convenient platform for communication, the Mobile Ordering System allows the restaurants to improve efficiency, reduce errors, and lead to a better customer experience.
Bill of Materials (BOM)
Certain technology companies are not only capable of assisting the restaurants in managing front-end operations, but also other crucial aspects of running a store, such as material handling.
The Bill of Materials (BOM) systems provide solutions for restaurants on material management. It allows restaurants to create and manage recipes, including preparation instructions, ingredients, and quantities of materials.
By tracking the stock status of each ingredient and calculating the cost of each dish, the BOM system can optimize restaurant operations by enabling procurement and production based on inventory status.
Furthermore, the system can also provide sales analysis about the popularity of dishes and sales trends, which helps restaurant owners to accurately forecast the demand and make informed decisions.
Technology Voucher Programme (TVP)
Adopting technology in your business may be sometimes costly, however, you may consider applying for some government funds, such as the Technology Voucher Programme (TVP).
The Technology Voucher Programme (TVP), which was launched by the Innovation and Technology Commission in November 2016, is designed to provide support to local enterprises in their use of technological services and solutions to enhance productivity.
Restaurants may benefit from adopting technology through the TVP to improve productivity and solve the issue of manpower shortage.
Are you still struggling on the issue of manpower shortage? Or are you encountering difficulties in getting started with technological products?
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